Privacy Policy

ComeonUP Co., Ltd. (hereinafter referred to as “our company”) establishes the following privacy policy (hereinafter referred to as “this policy”) regarding the personal information of users. This policy explains what personal information we collect, how we use and share it, and how you can control your personal information.

1.Business operator information

Corporate name: Come on UP Co., Ltd.
Address: 3-34-1 Kichijoji Minamicho, Musashino City, Tokyo
Representative: Yasuko Nagase

2.Acquisition method of personal information

When a User registers for use, the Company may collect personal information such as name, date of birth, address, telephone number, and e-mail address. We will collect personally identifiable information. When sending an inquiry form or comment, we will acquire your name, phone number, and email address.

3.Purpose of use of personal information

The acquired information will be used as reference material to guide you to the most suitable room, and will be used to send you event notices.
In addition, we analyze information such as browsing and purchase history, and use it to notify users of products and services that are suitable for each user. In addition, the obtained information such as browsing and purchase history will be converted into a score and provided to a third party.

4.Measures to keep personal data safe

We strive to keep personal information accurate and up-to-date, and provide education and training to all employees and officers to protect against unauthorized access, falsification, leakage, loss and damage. In addition, we have established personal information protection rules and regularly inspect on-site management.

5.Provision of personal data to third parties

Unless otherwise stipulated by laws and guidelines, we will not disclose personal information to third parties without obtaining consent. We do not provide information.

6.Disclosure and Correction of Retained Personal Data

When the person requests disclosure of personal information, we will disclose it to the person without delay.
If you wish to be notified of the purpose of use of personal information, correct, add, delete, stop using, or stop providing to third parties, please follow the procedure below.

[Personal information inquiry window]

3-34-1 Kichijojiminamicho, Musashino City, Tokyo 180-0003 TEL: 03-3760-1392 Come on UP Co., Ltd. Inquiry window

7.Contact point for consultations and complaints regarding the handling of personal information

If you have any questions, concerns, complaints, or other inquiries regarding our handling of personal information, please contact us using the inquiry form.

8.About SSL (Secure Socket Layer)

[Personal information inquiry window]

9.About cookies

A cookie is data sent from a web server to a web browser. The web server can identify the user’s computer by referring to the cookie, and the Company’s website can be used efficiently. Files sent by our website as cookies do not contain information that identifies individuals.
You can disable cookies by setting your web browser.

10.Date of enactment and revision of privacy policy

Enacted: February 23, 2006
Revised: April 1, 2022


We make every effort to ensure the accuracy of the information posted on our website, but we do not assume any responsibility for any actions that users perform using the information on our website.
The Company shall not be held responsible for any damage caused to the user by the use of the Company website by the user or any damage caused by the user to a third party.

12.Copyright/portrait rights

Texts, images, and all content on our website are protected by copyright, portrait rights, etc. Unauthorized use or diversion is prohibited.